Privacy Policy
How we collect, use and protect the details you share with us.
We only collect what we need, and we never sell it.
At Dgisight (a brand of Oxzeen), we treat what you share with us as private. This policy explains what we collect, why we collect it, how we protect it, and the choices you have.
1. About This Policy
This policy explains how Dgisight handles your information on our website (https://dgisight.oxzeen.com), and when you talk to us about a project, ask for a quote, or work with us on a website, app, software or design.
By using our website, sending us an enquiry or working with us, you agree to the practices described in this policy.
2. Information We Collect
We only collect the information we need to understand your project and work with you:
- Details You Send Us: Your name, email address, phone number, business name (if any), the service you are interested in, and your message, when you fill in our contact form or message us.
- Client and Billing Details: If you become a client: your business name and address, billing contact details, tax details if they are needed on an invoice, and payment references.
- Project Files and Access: Logos, design files, content, or login details that you share with us so that we can do the work. Please share only what is needed.
- Basic Technical Data: Our website host may record technical data such as your IP address, browser type, device and the pages you visit, to keep the site running and secure.
3. How We Use Your Information
We never sell your personal or business information. We use it only for:
Project Work
Planning and building your website, app, software or design, and putting it live.
Talking to You
Replying to your enquiry, sharing quotes and updates, and answering your questions.
Invoices and Records
Making invoices and receipts, and keeping the accounting records that the law requires.
Support After Launch
Helping you with fixes and changes after your project goes live.
4. Project Confidentiality
Many projects include private business ideas, plans and files. We treat everything you share with us as confidential.
If you want an NDA before you share your project details, tell us and we will sign one with you. We will not share your project details, files or business plans with anyone outside our team, except where the law requires it.
5. How We Protect Your Information
No system is 100% secure, but we take reasonable steps to keep your information safe and prevent it from being lost or misused:
- HTTPS: Our website uses HTTPS, so the details you send us are encrypted while they travel.
- Secure Storage: We store enquiry and client information in a managed database service, protected by access controls.
- Limited Access: Only authorized people can sign in to our admin panel, and it is protected by a password.
6. Services We Use
To run our website and services, we use trusted companies. They have their own privacy policies, and they handle your information only to provide their service to us:
- Hosting: Vercel hosts our website.
- Database: Neon stores the details you send us and our client records.
- Notifications: When you send us an enquiry, we send a message with your enquiry details to a private Telegram chat that only our team can see, so that we can reply quickly.
7. How Long We Keep Information
We keep client records and enquiry messages for as long as we need them to work with you, answer your questions, and meet our legal and accounting duties. Accounting records, such as invoices, are kept for as long as the law requires.
Login details and files you give us for a project are used only for that project. When the project is finished, we stop using them, and you can ask us to delete them.
8. Your Choices and Rights
You are in control of your information. To make a request, email us at the address in section 11. You can ask us to:
- See Your Information: Ask for a copy of the personal information we hold about you or your business.
- Correct Your Information: Ask us to fix details that are wrong or out of date.
- Delete Your Information: Ask us to delete your enquiry history or other details, unless the law says we must keep them, for example invoices.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will change the date at the top of this page. Please check it now and then.
11. Contact Us
If you have a question about this policy, or you want to see, correct or delete your information, please contact us:
Dgisight, a brand of Oxzeen
Address: Beldanga New Hospital Road, Near Mobile Le Store Beldanga, Murshidabad | 742133
Email: dgisight@gmail.com
Phone: +91 7908450759
Need an NDA before you share your project?
Just tell us. We are happy to sign an NDA before we talk about your project.